Privacy Policy

Last updated: 9 August 2026

Who We Are

Alltech Empower is a technology integrator based in Durban, South Africa, providing integrated security, solar & backup power, office automation and in-house finance. We are the responsible party for personal information processed through this website. You can reach us at info@alltechempower.co.za, on +27 (0)31 940 1264, or at Unit 3C, 35 Intersight Avenue, Springfield, Durban, South Africa.

What We Collect

We collect only what we need to respond to you and run this website:

• Enquiry details you submit through our contact form: your name, business name, email address, phone number, the service you are interested in and your message.
• Analytics data — only if you accept cookies. Until you accept, analytics storage stays disabled by default.
• Technical logs necessary to protect the site, such as the IP address attached to a form submission, used for rate limiting and abuse prevention.

Why We Process It

We process your enquiry details to respond to you, prepare proposals you request and maintain our business relationship — processing that is necessary to act on your request before and after entering into an agreement. We process analytics data, with your consent, to understand how the site is used and improve it. We do not sell personal information, and we do not use it for automated decision-making.

Who We Share It With

Your information is shared only with the service providers that make this website work: our email delivery provider (Resend) transmits enquiry and confirmation emails, our hosting provider (Netlify) serves the site, and Google Tag Manager loads analytics only after you consent. Each provider processes your information on our instructions. Some providers store data outside South Africa; where they do, they are bound by safeguards equivalent to those POPIA requires.

How Long We Keep It

Enquiry correspondence is kept for as long as needed to serve you and for a reasonable period afterwards for record-keeping, after which it is deleted. Analytics data is retained according to the retention settings of our analytics platform.

Your Rights Under POPIA

You may at any time:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to processing, or withdraw consent you previously gave.
• Lodge a complaint with the Information Regulator of South Africa (inforeg.org.za) if you believe your information has been mishandled.

To exercise any of these rights, email info@alltechempower.co.za with the subject line “POPIA request”. We respond within a reasonable time and never charge for a first access request.

Cookies & Consent

Analytics and advertising storage are disabled by default. The consent banner lets you accept or decline; declining leaves the site fully functional. You can clear your browser’s storage at any time to be asked again.

Security

We protect personal information with appropriate technical measures, including encrypted transmission (HTTPS), server-side validation, rate limiting and strict security headers. No system is perfectly secure; if a breach ever affects your information, we will notify you and the Information Regulator as POPIA requires.

Contact

Questions about this policy: info@alltechempower.co.za · +27 (0)31 940 1264 · Unit 3C, 35 Intersight Avenue, Springfield, Durban, South Africa.